Welcome to “Don-Don Den-Den” – where creativity blooms and hands-on experiences create lasting memories. We understand that life can be unpredictable, so here’s our straightforward refund policy for when plans change.
Submitting Your Refund Request:
Email Notification: Please notify us of your need for a refund exclusively via email. This helps us keep an organized record and ensures that your request is attended to promptly.
Guidelines for Refund Eligibility:
Timing is Everything: You must request a refund at least 30 days prior to the event start date to be eligible.
Email for Refund Requests: Direct all refund inquiries and requests to our dedicated event office email. The official refund request must come through electronically at least 30 days before the event start date.
Important to Remember:
No Post-Commencement Refunds: Once the event has commenced, we’re unable to offer refunds under any circumstances. We seek your understanding that commitments to our venue, instructors, and materials are made far in advance.
We’re here to ensure that your experience with us, from the excitement of registration to the resolution of any changes, is handled with care and understanding. Should you require a refund, rest assured that we will guide you through our hassle-free process.
